Business Owner– Bridges for Education
The lawyers and staff at BiState were very understanding and accommodating to make the case work for me. They went out of their way to increase the amount of my settlement, and when the insurance company refused to cooperate, BiState fought for me in Court.
Although my case was time consuming and took a long time to settle, BiState took consideration of my time and my injuries. They came to me for meetings when I was hurt, rather than forcing me to come into their office.
Matt Nagel epitomizes what I look for in an attorney. He worked tirelessly to assist me as I navigated a situation with an insurance company, constantly communicating the steps he was taking in a clear and understandable way. He seeks feedback because he is the type of person that always strives to find a better way to accomplish a job. Give him a direction, or even an idea of a direction, and he will be sprinting towards an answer. Not only did he handle the delicate balance of personalities (doctors’ offices, insurance companies, etc.) involved with my case with the utmost professionalism, he also consistently kept the best interest of me in mind. If you are looking for someone that always delivers, is always open to feedback, and is constantly looking for ways to improve the process, Matt Nagel and BiState are your attorneys.
I want to thank you so very, very much for what could have been a day of sheer terror inevitably turned into to be a day of bliss and glory! BiState’s legal expertise, kindness, courtesy, attention to detail and gallant chivalry, far exceed our expectations!
Talking to Matt and the staff at BiState is just like talking to a neighbor or a member of the family. I actually had “FUN” and felt like I was present at a Southern Illinois Bar-B-Que rather than at a trial in a Courtroom. My husband and I were very much at ease. You are good people of impeccable integrity and a benchmark for all others to follow.
No one ever wants to be hurt, but BiState helped me achieve the best possible outcome considering the situation. When I got my first offer to settle, Matt did a great job explaining why the insurance company wasn’t being fair and how much he thought the case was worth. At the same time, he made sure the choice was mine. BiState fought for every last penny, kept me consistently informed about the case and made sure everything went smoothly so I could focus on healing.